After I have blogged in the past about the inanities of accessing Ocado, the online supermarket, I think I only need to report that I had to wait three minutes in a queue to join a queue which was more than 262,000 long (more than a quarter of a million) – and which now was ‘being paused! ‘  I think, enough said!

Meg and I were heartened to meet with one of our Waitrose friends in the park today and we held an interesting chat as a distance of some three or four metres. I have noticed that when people know each other and evidently have a regard for them then the distance between them actually increases so that perhaps on a subconscious level one is trying not to do harm to friends and kindred spirits. The park was extremely quiet today and it looks as though the social isolation message is really starting to ‘cut through’ – perhaps the prospect of £30 fines is deterring some people. When we got home and turned on the TV it was to the news that Boris Johnson (the prime minister), Matt Hancock (Health minister) and the Government’s chief medical adviser had all been stricken by the virus (but none, it appears, too severely at this stage)

In these very straightened circumstances, I have been reflecting upon the fact that my mother’s generation who had lived through World War II knew about social isolation (air-raid shelters) and privations and certainly know how to make a little go a long way. My mother tended to bake bread every day and had a range of other habits that seemed to date from her war-time experiences. For example, she always conserved what she called ‘good’ water i.e. water that had been used for one cleaning purpose but was not thrown away as it could then be used for something else. As we eke out our meagre and dwindling food supplies in the weeks yet to come, we may need to relearn some of those old-fashioned virtues of thrift and resilience. In the late afternoon, we FaceTimed some of our oldest and dearest Waitrose friends and nattered for practically an hour (which always seems to fly by) We may meet in the park for a distance at a distance if the nice fine days of spring return in a few days. This evening I spent a pleasant few minutes reading and replying to one of our Hampshire friends who had been reading these blogs and whose supermarket experiences seemed to parallel our own.

As I type, I am listening to Beethoven’s 9th (choral symphony) on ClassicFM and reflect that some things have got better. The various radios we have scattered throughout the house are tuned either to Radio 4 (talk programmes) or to ClassicFM with an occasional foray into Radio 3 when ClassicFM goes a bit downmarket by playing a Strauss waltz (does anybody actually choose that?) I suppose my appreciation of classical music started when I was at a boarding unit in a school in Bolton, Lancashire to which I was despatched whilst my mother trained to be a teacher in the mid-1950s. [As an aside, she was so desperate to get into what was then called a Teacher Training College that she altered the 1911 on her birth certificate to 1914 to make herself look three years younger, the penalty for this sin being that she had to wait for an extra three years before she could draw her state retirement pension!] The school did not have a particularly good reputation but I was in the school choir and the orchestra (and two members of the school were actually in the National Youth Orchestra) But much more prestigious was the school brass band (of which I was not a member being a violinist) and it played reguarly at the Catholic Whit Walks held in the Lancashire towns when all the various civic and ethnic groups (e.g. Ukranians who had come to work in the mines) used to parade in their best uniforms/national dress. On my study wall, I still have a Lowry (print!) showing the Whit Walks in the distance which is a reminder of our Manchester and university days.

The day did not start off particularly well because, as I might have predicted, I got to the front of a queue of about 60,000 in Ocado only to find there were no slots available. However, this is not quite as dire as it sounds because our daughter-in-law managed to secure a few provisions for us from Marks and Spencers/Waitrose (the ALDIs and ASDAs of this world are a disaster zone) I may see if Ocado have any priority system for self-isolaters although I doubt it, despite government urging. I have also signed up to my local Iceland who is offering free delivery but there are no slots available (whilst my welcoming letter once I had signed up was promising the earth)

Actually, there is quite a jolly atmosphere in our house at the moment. We are all well and aiming to keep that way by being particularly careful about who we interact with. The house is reasonably stocked with food and we do not feel under any great stress, although I must say the local park is a god-send. This afternoon marked the first outing of the petrol mower and I was delighted that it started on the second ‘pull’ – I have to have the mower on a higher cut for the first cut of the season as the grass is so tufty. Incidentally, did you know that petrol contains 5%-10% ethanol at the moment (the petrol companies are very coy about telling you about this) and you need to buy a special ‘fuel stabiliser’ to add to the fuel in the container you use for the mower. It doesn’t matter too much in cars where the motion of the car joggles it all around but it does matter in the case of containers for your mower as they tend to hang around in the garage. The ethanol absorbs a layer of water from the atmosphere and the water and the petrol then separate and you have horrendous problems with the mower. For that reason, I always religiously drain off the oil and the excess fuel at the end of the mowing season and at the start of a new season I only ever use the highest quality of fuel I can and put in a Briggs and Stratton fuel stabiliser additive which lasts forever. I only found out about this because my mower handbook recommended that I use a fuel stabiliser and I did some Googling to find out why. If any reader also runs a petrol mower, it’s worth a search around.

Tonight we had the first? last? episode of the Clap for Carers event – everyone comes to their windows or doors at 8.00 in the evening and applauded the workers in the NHS who are keeping us all safe. We all found it quite inspiring – the most unlikeliest of our neighbours participated.

Today was the day when the Chancellor of the Exchequer unveiled a scheme giving a grant to all the self-employed of 80% of the profits they declared to HMRC. Has it occurred to anyone that many of the self-employed declared everything they could think of as expenses (cars, clothes, equipment, parts of rooms as office space etc. etc.) to minimise their tax liability and consequently paid very little in actual tax (whilst claiming that it was their taxes that paid for the NHS – not the hefty contributions from the rest of us on PAYE) This means that their actual ‘profit’ which is income minus expenditure would have been declared as very little and now they only receive a grant of 80% of this. None of the commentators have explained that but are declaiming how generous the government has been but I suspect not! Those who don’t qualify have to join the rest of humanity on Universal Credit where they wait 5 weeks for the first payment and an horrendous online assessment process. Hey Ho – the German word ‘schadrenfreude‘ occurs to me!

Today started with a maximum degree of frustration. To order some groceries online, I am using Ocado which seems very good but is almost completely overwhelmed by the demand for online shopping – it is not unheard to join a queue of 50,000 whilst shopping. In order to maximise my chances of getting onto the system, I logged in about 1.00 am in the morning and was pleasantly surprised to get after only a 5-minute wait (eight hours is threatened if you try during the day). Having already saved a trolley load of groceries, I took on the remaining three delivery slots. However, the way the system works one has to order £40.00 worth of goods. As so many items were unavailable my ‘shopping basket’ dropped to about £20.00 so I was forced by the system to abandon my delivery slot in order to top my groceries to a volume which after allowances would not drop below £40.00.  So I topped up with various items but by the time I came to checkout, all of the delivery slots had gone so I was left, as at the beginning of the night with a basket of groceries (a bigger basket in this case) but no delivery slot. On the assumption that slots are released each day in the wee small hours of the morning, I shall try again tonight and see how I get on. To be honest, as we have about two weeks of food, we have sufficient to cover our needs but I am trying to be organised for what is to come a fortnight down the track, as it were. As it happens, our daughter-in-law managed to pop into M&S and had topped up with a few things for both herself and for Meg and me.

Today on our daily walk, we found people both friendly but also responsible as tended to swerve ‘outwards’ as it were to give each other a wide berth as it were. I am sure we are quite fortunate, having a large park to walk around only about 1.5km away but I can only imagine how people are feeling if they have been cooped up in a small flat for days on end.

This afternoon, I waited for a telephone call from my doctor to give me the results of my recent gastroscopy (some small polyps were removed but they were benign) and to update blood pressure medication so I spent some of the afternoon trying to get into a really relaxed state listening to ClassicFM before I took some blood pressure readings. As it happens, I am listening to ClassicFM as I type and they are trying to encourage the British public to do what the Italians, Spanish and French are already doing. At 8.00 every evening, people get onto their balconies (in flat-centred societies) where everyone gives a huge round of applause as a mark of appreciation to the NHS personnel who are struggling to preserve our lives in the face of the COVID-19 pandemic.

We had previously arranged to FaceTime our closest friends in Spain and to get news from them. The ‘lock-down’ had been imposed much more rigorously there rather than here – for example, one was allowed to venture out about 200 metres with one’s pet to allow it to relieve itself and then back home. We joked that if they ran out of toilet paper (there had been a panic on this in Spain as well) it would be not only the pets that were relieving themselves on the side of the road. The military (‘Guardia Civile’) seemed to have played a much bigger role in maintaining the new social norms but after some terrible scenes in supermarkets, the access to food seems to have settled down. But Spain has many more smaller shops as well as supermarket chains so I suppose that helps. The view from Spain as the deaths in Spain exceed those in China was that the Chinese could be lying about their figures – but in any case, in a non-democratic regime people could be dragged from their houses and made to conform if it was evident that they were not doing so.

The Ocado website is down until 11.0opm so I wonder if I get any more success tonight – I will report tomorrow. Watch this space!

This has been the first full day of ‘lock-down’ but it hasn’t seemed so very different from the days preceding it.  The roads were certainly quieter but from our bedroom we can still see (a long way off) lorries making their way up and down the M42/M5. It was a beautiful spring day and one in which felt good to be alive with the birds singing and the trees starting to burst into bloom. On our way down to our normal pitch in the park, we passed a couple of neighbours who we have got to know better over the years – they attend the same church and were keenly gardening whilst they could. We chatted for perhaps half an hour exchanging horror stories and thoughts about the current crisis. The behaviour of fellow walkers was quite interesting. When we started to get within range of any other walkers, we engaged in a mutual swerve in plenty of time making sure that there were at least three metres between us rather than the recommended two. It seemed a reversal of normal patterns of behaviour – one exhibited on’s concern for other people by taking steps to avoid them rather than greet them. We observed just one example of antisocial behaviour in which a couple of parents and their two children and a dog were romping down the path without seemingly a care in the world – we turned abruptly on our heels and took off in the opposite direction so that we would come nowhere near them.

Our son, Martin, spent an hour and three quarters queuing to get into the local pharmacy picking up a couple of prescriptions for us (in a queue of about two dozen) for which we were very grateful. Lunch consisted of one of our own home-made fish pies and I reminded myself that I had all of the ingredients to male another one which lasts for 4-5 meals altogether. When everyone is safely in the house we engage on a deep clean of kitchen surfaces and the like – I am taking over the duties of the light switches monitor, disinfecting each of the light switches in the house (of which there seemed to be a lot – I must do a count of them tomorrow)

Quite a lot of the day I  have had my Ocado app running on the computer running down from about 40,000 in the queue only to find there are no delivery slots yet allocated. We are stocked up with enough food for about the next two weeks but I am trying to put in a sensible order for delivery in about a fortnight’s time although this may be a vain hope. Our daughter-in-law is going to try and buy a few essentials from M&S when she comes home from school tomorrow so we shall have to live in hope.

As I was watching the news bulletin at end of the day we learned that the NHS are concerting the Excel exhibition centre in London into a 4,000 bedded temporary hospital whilst Donald Trump is arguing that he intends to ‘open up’ the rest of America to the world by Easter which is now three weeks away, whilst the mayor of New York is pleading desperately for medical supplied as the virus is whipping through the city like wildfire!

Well, we knew in our hearts that this day was eventually going to arrive and so it has. Of course, if you have already been self-isolating and keeping at least two metres from individuals you pass on a walk then nothing much will actually change. But, inevitably, the most dramatic impact is upon food distribution. Did all of the people who ‘panicked’ and collectively put £1 billion worth of food in their store cupboards act sensibly and rationally: if you tried not to panic and hoard then were you denying yourself essential supplies in the future? About 10 days I signed up for Ocado and actually got a delivery last Sunday. I now have a ‘normal’ week shopping of some £40.00 worth of goods in the Ocado system but no delivery slots are available so what to do? The official government advice is to use online delivery services ‘when you can’ (which are incredibly weasel words from a government which must or should have known/modelled these consequences) As of 8.30 this evening, the entire food distribution system is suspect. I’m not sure I particularly want to be starved into standing in a queue to be let in three at a time into a supermarket with basically no stock, but when the point of starvation arrives I suppose I will.

Today didn’t start off particularly well as our friendly assistant in our local Waitrose with whom I had set up an arrangement to collect my pre-paid newspapers had reported in sick and was self-isolating. However, she had fully briefed one of her colleagues and we handed in our bag and vouchers and got our newspapers for the first (and probably the last) time. We had some nice chats at a distance with friends and acquaintances in the course of the morning. The afternoon was spent composing a little note to send round the rest of the residents who share the BioDisk (mini sewage treatment system for our six houses) reminding them to only flush conventional toilet tissue down the loos in case desperation forces them to use cut-up newspaper or other improvised solutions which could well clog the system. We FaceTimed some more friends at the end of the afternoon and swopped notes about access to food, recipes and the like. Then a nice long chat with our new next-door neighbours that I hadn’t managed to see in quite a long while.

Martin sent me a very interesting article from Roy Lilley, a very well informed commentator on the Health Service. The article ‘Some thinking to do..‘ was essentially trying to predict what new models of economic and social organisation we would develop ‘when this is all over’ as the government’s response to the crisis in paying 80% of the wages of people working in the private sector is  ‘pure socialism’ It is surely the case that nothing will ever be quite the same again. In particular, there is. a strong argument that our NHS must always start off from a position where it can respond well to new situations of pandemics which will surely arise again (three in the last century?)

To say that the highlight of one’s day has been the delivery of a week’s groceries would, in normal times, seem the height of triviality. However, I was delighted, not to say relieved, to take delivery of my very first Ocado order between 8.00 and 9.00 this morning. I eeem to have a superfluity of green vegetables and potatoes (but, apparently, the veg sections of the supermarkets have remained somewhat unscathed whereas the milk, chese, eggs, pasta sections seem to have been stripped).  I am going to try my second Ocado order at about 1.30 in the morning as the rest of the time the web access times are incredibly long.

The four us (Mike. Meg, son and daughter-in-law) are settling into a new routine but some things are proving a little difficult. Ou son will be working from home from now on but is going on a toilet roll hunt tomorrow (we are down to our last 4). Of the four of us, our daughter-in-law is most likely to be the bearer (vector?) of any virus so we are all being especially careful to keep at least three metres from her. In addition, we are regularly wiping down surfaces, light switches, door handles (including the front door) and the like and our hands get a wash in good old-fashioned soap whenever we are within range of a soapdish.

Our son and daughter-in-law used my pre-paid vouchers to acquire our copy of the Sunday Times and Observer and it has been fascinating to have a deep and informed read. In particular, the Observer reproduced Imperial College’s report COVID-19 which completely dismayed the government and forced the abrupt changes in policy. The report indicated that the death toll would rise to 250,000 unless draconian measures were adopted. This evidence and the fact that we are only 2-3 weeks behind Italy where the death toll is already about 5,000, coupled with the harrowing Sky News reports from inside the Bergamo (Northern Italy) critical care units which are being overwhelmed made a government re-think inevitable.

Meg and I had our normal walk in the park keeping at least three metres from anybody. But we did meet an interesting lady whose husband had recently died of pancreatic cancer (and we all thought that this might have been a blessing given the present state of the hospitals) and another father-son couple making the best of Mother’s Day (which seems a complete irrelevance). We will still have to see what the week ahead brings where we have some routine GP and hospital appointments which will now be conducted by phone.

A final thought for the day – if there had been any church services in Anglican or Catholic churches where normally part of the Epistle would be a reading from the Old Testament, would we have two readings ‘The Apocalypse‘ followed by ‘Apocalypse Now‘? (Not really the Old Testament I know but you get my drift)

Today was a brighter day than yesterday and our spirits were raised by meeting a couple of friends on our walk down to the park – to whom we chatted from a safe distance of 2-3 metres but as the news seems to get more dire by the hour, it is an interesting question for how much longer this can be maintained. In northern Italy, for example, (the UK is reckoned to be about 3 weeks behind) it used to be possible for one person at a time to have a walk with a dog but it seems that even this is now being adjudged as unsafe.

Our son and daughter-in-law managed to secure us our daily newspapers (which we have had to forego since last weekend) and this was a welcome treat. After some messaging with a friendly colleague from Waitrose we are setting up a system whereby we leave a bag containing pre-paid tokens for the newspapers hanging up outside Waitrose and, we are hopeful, that within a few minutes the tokens will have been taken as payment and the bag filled with newspapers ready for us to collect. Our son daughter-in-law tried to go the pharmacy to pick up some routine prescriptions for Meg and myself but the pharmacy as a whole was shut (whilst they are processing enormous backlogs?) and a neigbouring pharmacy across the road had a queue outside and people were only being admitted three at a time. From what we can tell the local supermarkets have been emptied of certain items that we would normally buy week by week (eggs, cheese, milk) so we shall have wait and see if any of these can be supplied by Ocado.

I want to pass on a seemingly bizarre tip but it seems to work very well. After Meg and I had consumed our coffee in the local park, we treated ourselves to a banana each. I was just about to dispose of the skin in a nearby rubbish bin when I stared down at my scuffed walking boots and suddenly remembered an old tip. I rubbed the (inside) of the banana skin over my boots and they did a marvellous job in cleaning and renovating them. I seem to remember somewhere that the same tip works exceptionally well for rubber (not plastic) car mats – I think that the natural oils in a banana skin are very akin to the natural oils to be found in both rubber and leather and hence they do a good job in cleaning and renovating them. I am constantly reminded of what things were like in 1950 when I first started primary school when absolutely everything was in short supply. At schools, our crayons were cut into two so that we could have half a crayon each. If you needed to go the outside toilet to do a ‘N0. 2′ job, the teacher would assess your size and need and then from a roll of Izal toilet paper which she kept in her desk grant you either one or two pieces of paper. Those days may well return in the current crisis!

Digesting the news from yesterday when the whole of the private sector was subsidised by having 80% of wages to be paid for by the government, it almost seems as though we are living in an Alice-in-Wonderland type world for measures like this were not even dreamed of by Jeremy Corbin and, of course. nothing like this was attempted in the Second World War. One does get the feeling that once a business has been closed down, how many will ever re-open? Even having 80% of staff wages paid for by the government is pretty meaningless if there are no customers or footfall of any kind.

In the late afternoon we had an hour’s FaceTime chat with two of our Waitrose friends which was absolutely wonderful. We may meet in the local park at a very safe distance if the weather is fine next week.

Each day has its own particular ‘timbre’ and today is no exception. Our morning was considerably lightened up by two events. Firstly, one of the very friendly staff in Waitrose has offered me whatever assistance I might need in the weeks ahead. Accordingly, I/we are going to devise a system whereby I can leave a bag complete with my newspaper tokens and she can deliver ‘The Times‘ and ‘The Guardian‘ into the bag without my needing to enter the store – this will be brilliant if we can get it to work. It shows how some people are full of the spirit of altruism of which more later. The second thing that brightened up our morning was meeting one of our ‘Waitrose’ friends in the park – we were able to sit on adjacent park benches at least a metre apart and exchange gossip over how we were coping with the crisis. I think we were both incredibly pleased to see each other as it broke up the social isolation for us mutually On the way home, we called by one of our immediate neighbours and had a brief conversation through a partially opened window. She was telling us a horrendous story of local groups of people who were going into Asda and engaging in all sorts of panic buying before disgorging the contents of their trolleys into their cars, putting on a new set of other clothes and headgear so they would not be recognised and then entering the store again for a second sortie.

In the afternoon, I managed to successfully make a PDF file of my claim to the insurance company complete with accompanying documentation. I managed to successfully edit the PDF file of a page copied twice in error and then used an online pdf compression program to reduce its size from 11Mb to 1.6 Mb before I submitted it. Whether or not, I will get any of our money back from the planned trip to Portugal in May I do not know but at least I have tried one line of attack before I take issue with the credit card company, which will be the last resort.

On a more reflective note, the crisis seems to be revealing a polarisation in our society between a group of largely uneducated, individualistic and essentially selfish individuals on the one hand and a more responsible, altruistic and community-minded set of people on the other. Perhaps ‘thus was it ever so’ but certainly the crisis is bringing it into sharp relief.

The Sky News video of conditions in the Bergamo hospital in Northern Italy which is already completely overwhelmed gave pause for thought, to put it mildly. They are saying that this might only be a foretaste of that is to come in the UK as we seem to be some three weeks behind Italy and the rate of increase in the UK seems worse than other comparable societies such as China, Italy etc. Without being melodramatic, I think I would die peacefully at home rather than eventually in the insulated, chaotic and impersonal settings that we see in the Italian critical care hospitals (which, by all accounts, are better equipped than ours)

Some photos to cheer us up

FF

Forsythia (in bloom at last) and a flowering cherry tree  in our garden -signs of Spring (but they both seem out of focus to me!)

Each day has its own particular ‘timbre’ and today is no exception. Our morning was considerably lightened up by two events. Firstly, one of the very friendly staff in Waitrose has offered me whatever assistance I might need in the weeks ahead. Accordingly, I/we are going to devise a system whereby I can leave a bag complete with my newspaper tokens and she can deliver ‘The Times‘ and ‘The Guardian‘ into the bag without my needing to enter the store – this will be brilliant if we can get it to work. It shows how some people are full of the spirit of altruism of which more later. The second thing that brightened up our morning was meeting one of our ‘Waitrose’ friends in the park – we were able to sit on adjacent park benches at least a metre apart and exchange gossip over how we were coping with the crisis. I think we were both incredibly pleased to see each other as it broke up the social isolation for us mutually On the way home, we called by one of our immediate neighbours and had a brief conversation through a partially opened window. She was telling us a horrendous story of local groups of people who were going into Asda and engaging in all sorts of panic buying before disgorging the contents of their trolleys into their cars, putting on a new set of other clothes and headgear so they would not be recognised and then entering the store again for a second sortie.

In the afternoon, I managed to successfully make a PDF file of my claim to the insurance company complete with accompanying documentation. I managed to successfully edit the PDF file of a page copied twice in error and then used an online pdf compression program to reduce its size from 11Mb to 1.6 Mb before I submitted it. Whether or not, I will get any of our money back from the planned trip to Portugal in May I do not know but at least I have tried one line of attack before I take issue with the credit card company, which will be the last resort.

On a more reflective note, the crisis seems to be revealing a polarisation in our society between a group of largely uneducated, individualistic and essentially selfish individuals on the one hand and a more responsible, altruistic and community-minded set of people on the other. Perhaps ‘thus was it ever so’ but certainly the crisis is bringing it into sharp relief.

The Sky News video of conditions in the Bergamo hospital in Northern Italy which is already completely overwhelmed gave pause for thought, to put it mildly. They are saying that this might only be a foretaste of that is to come in the UK as we seem to be some three weeks behind Italy and the rate of increase in the UK seems worse than other comparable societies such as China, Italy etc. Without being melodramatic, I think I would die peacefully at home rather than eventually in the insulated, chaotic and impersonal settings that we see in the Italian critical care hospitals (which, by all accounts, are better equipped than ours)

© Mike Hart [2020]

For a reason that will become evident shortly, the date of March 19th is always burned upon my memory. As it happens, on this date exactly 47 years ago, I was involved in a bizarre accident at my place of work, Leicester Polytechnic. I was with a couple of my students and I had just given a lecture on ‘Science and Magic as alternative forms of explanation’ (to Combined Science students). I explained that in some western cultures, a belief in magic was an alternative form of explanation (if malaria was caused by being bitten by mosquitos, then why should that one particular mosquito bite me? Answer – because someone was directing magical forces against me, whereas in the West we would tend to rely upon statistical probabilities). I ought to have known something was amiss because the handout that I typically gave to the students was peppered with strange black marks!  To make matters worse I had just said ‘Look – if I walk out into the street and get knocked down by a car then in the West we would explain this not as magic but just as a statistical probability‘) A quarter of an hour later, a Hillman Imp approached a T-junction at speed (as the driver had apparently ‘fainted’) although he had been to all all night party the night before. I was sent flying as the car hit me first, severely severing all of the muscles in my right leg and damaging the joint in my left knee. As it was a hospital ancillaries dispute at the time, there was no bed for me in hospital but I was sent home and told to take a couple of aspirins for the pain -ditto the following day until I was finally admitted for surgery some 2-3 days later. And when I woke up from the surgery, my penis was covered in rapidly hardening plaster-of-paris which had to be removed (by a male nurse – sex is the last thing on your mind when in severe pain) Talking of which, I endured three hours of intense pain after the operation and eventually when a nurse asked me how I was, I admitted that I was in pain. The nurse consulted my medicines chart as then said ‘O dear, we’ve forgotten to give you any pain relief!’ [I was angry at that point] So that was our NHS in 1973 – things have improvd since.

So what about today? I walked down to the park with my rucsack and a flask of coffee which was a bit difficult to manipulate with the rucksack in one hand whilst I poured the coffee and rummaged around for biscuits with the other. There was only one other dog walker in the park and it was raining and gloomy.

In the afternoon, I spent several hours attempting to claim a refund for a holiday to Portugal in May for which I had paid in January. After several fruitless quaters-of-an-hour hanging onto the end of a phone with recorded messages saying ‘all of our staff are attending to other clients in this exceptionally busy period’) I eventually found a website where you had to fill in all of the details of a claim on a form on the web, which you then had to ‘submit’ – although the form refused to submit. But I did find a telephone number and explained my dilemma to a friendly human at the other end who sighed and said ‘Yes, sir, all of our Expedia clients are experiencing the same problem’ Anyway, I got sent a 6 page form on a PDF for me to fill in, scan and send back so I am sort of making progress.

I have composed a little website with just three items on it that people may find interesting. One is a definitive document on everything you needed to know about COVID-19 (a 33 page document) well written and up-to-date from Harvard medical school. The second item is an article how to keep your immune system well-functioning. The third item is from an email which an ex-Winchester University colleague has sent to me which, as she had been a purser on a cruise liner which was afflicted by Norovirus,is full of practical hints and strategies. Here is the URL

http://covid.kesland.info

Hasta la vista!